Customer Success Specialist
2 days ago
Job Overview:
As a customer service and sales lead, you will be responsible for building strong relationships with existing customers and identifying new business opportunities.
Key Responsibilities:- Develop and execute strategies to retain and grow the existing customer base.
- Identify cross-sell and up-sell opportunities and present solutions to customers.
- Act as the primary point of contact for customers and provide timely support and resolutions to their queries and concerns.
- Collaborate with internal teams to ensure seamless delivery of services and products to customers.
- Provide financial planning assistance and guidance to customers to help them achieve their goals.
- Focus on providing exceptional customer service and ensuring high levels of customer satisfaction.
- Graduate degree in a related field or equivalent experience.
- Minimum 1-3 years of experience in sales and customer service.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic computer skills and proficiency in software applications.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
- Must own a vehicle.
- Age range 25-32 years.
- At least 6 months of exposure to life insurance.
- Knowledge of process and result orientation, customer centricity, and basic computer knowledge is required.
-
Customer Success Specialist I
4 weeks ago
Delhi, Delhi, India FORRESTER RESEARCH Full timeAt Forrester we re trusted to work on trailblazing mission critical problems that business and technology leaders face today That s why we re always looking to empower talented individuals to perform at their best every single day We re proud of our community of smart people and vibrant voices who come together to do what s right by our clients and each...
-
Manager, Customer Success Services
4 weeks ago
Delhi, Delhi, India FORRESTER RESEARCH Full timeAt Forrester were trusted to work on trailblazing mission critical problems that business and technology leaders face today Thats why were always looking to empower talented individuals to perform at their best every single day Were proud of our community of smart people and vibrant voices who come together to do whats right by our clients and each other...
-
Customer Success Lead
5 days ago
Delhi, Delhi, India Skai Lama Full timePlease read the entire JD and the link to actually apply for the job is in the JD. Fill that form if you want to be considered for the role.Are you tired of generic job posts that lack transparency and leave you wondering about your role, growth opportunities, and the interview process?At Skai Lama, we do things differently. We believe in providing all the...
-
Customer Success Officer
4 weeks ago
Delhi, Delhi, India Dentalkart Full timeJob Title: Customer Success OfficerDepartment: Customer SuccessLocation: Delhi 6 Days Working (Based on Roster only)Qualification Required: BDS, or related backgroundRole Overview:We are looking for enthusiastic BDS graduates or professionals with 1–2 years of experience to join our dynamic team as Clinical Growth Officers. As a Customer Success Agent, you...
-
Customer Success Manager
2 weeks ago
Delhi, Delhi, India Convin Full timeCustomer Success Manager (Delhi | India)Are you a relationship-driven professional who thrives at the intersection of product, people, and business growth?Join one of India's fastest-growing AI startups — welcome to Convin.About ConvinConvin is a cutting-edge Conversation Intelligence platform built by IIT Delhi alumni, designed to empower sales,...
-
Customer Success Manager
2 weeks ago
Delhi, Delhi, India Elucidata Full timeJob Title: Solution ManagerFunction: Delivery and ServicesLocation: Delhi/Bangalore (3 days in office)About the Company:Elucidata is a TechBio Company headquartered in San Francisco. Our mission is to unleash personalized medicine using AI and multi-omics, multimodal data. Elucidata's platform Polly, helps research teams wrangle, store, manage and analyze...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India Convin Full timeCustomer Success Manager (Delhi | India)Are you a relationship-driven professional who thrives at the intersection of product, people, and business growth?Join one of India's fastest-growing AI startups — welcome to Convin .About ConvinConvin is a cutting-edge Conversation Intelligence platform built by IIT Delhi alumni , designed to empower sales,...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India greytHR Full timeAbout the CompanyGreytip Software is a pioneer in HR tech, empowering over 20,000 businesses globally through greytHR – our cloud-based HR & payroll platform. We help SMEs simplify HR operations, ensure statutory compliance, and enhance employee experiences. As we grow, we're looking for a proactive Account Manager who can be the strategic bridge between...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India Convin Full timeCustomer Success Manager (Delhi | India) Are you a relationship-driven professional who thrives at the intersection of product, people, and business growth? Join one of India's fastest-growing AI startups — welcome to Convin . About Convin Convin is a cutting-edge Conversation Intelligence platform built by IIT Delhi alumni , designed to empower...
-
Customer Success Manager
4 weeks ago
Delhi, Delhi, India Convin Full timeCustomer Success Manager (Delhi | India)Are you a relationship-driven professional who thrives at the intersection of product, people, and business growth?Join one of India's fastest-growing AI startups — welcome to Convin.About ConvinConvin is a cutting-edge Conversation Intelligence platform built by IIT Delhi alumni, designed to empower sales,...
