Technical Help Desk Expert

7 days ago


Nellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000
Job Description

We provide comprehensive managed training services for learning administration that directly addresses our customers' needs.

As one of the largest training outsourcing providers globally, we deliver and administer 75,000 days of training each year in 18 languages.

  • Offer technical assistance to clients via phone, email, or chat.
  • Analyze and resolve technical issues related to software applications, hardware devices, and network connectivity.
  • Maintain accurate records of customer interactions using CRM software.
Requirements
  • A minimum of 2-5 years of experience in BPO/Call Centre environments with a focus on international voice processes (blended) for technical support.
  • Bachelor's degree in any technical field (BCA/B.Tech/B.E.).
  • Excellent communication skills with strong verbal and written English proficiency.
  • Ability to work rotational shifts including night shifts.
What We Offer

A challenging and rewarding career opportunity in a dynamic environment.

Ongoing training and professional development.

A collaborative team culture.



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