Help Desk Specialist

We are seeking a dedicated & enthusiastic support associate to join our team.Key Responsibilities:Respond promptly and effectively to student inquiries through various channels.Provide accurate information about courses, policies, and procedures.Proactively address and resolve student complaints and concerns.Stay up-to-date with the company's course...

Key Responsibilities:Analyze customer inquiries to determine the best course of actionEvaluate customer needs and develop solutions to meet those needsMaintain accurate records of customer interactionsAirblack is a leading provider of education and training programs for individuals and businesses.

Job Title: Japanese Language SpecialistWe are seeking a skilled professional to fill this role. As a bilingual support specialist, you will be responsible for providing technical assistance to clients and stakeholders in Japan.Key Responsibilities:Language Skills: You must have strong Japanese language skills, including the ability to write at the N2 level...

Job DescriptionWe provide comprehensive managed training services for learning administration that directly addresses our customers' needs.As one of the largest training outsourcing providers globally, we deliver and administer 75,000 days of training each year in 18 languages.Offer technical assistance to clients via phone, email, or chat.Analyze and...

Job Description:\Unlock a career-defining opportunity as a Partner Operations Specialist. We offer competitive salaries and outstanding benefits in a dynamic company.You will be responsible for maintaining certifications, tracking progress, and supporting team members in achieving requirements.Additionally, you will manage help desk requests, coordinate...

Service Desk AnalystJob Summary: We are seeking a skilled Service Desk Analyst to provide timely and effective technical support to our customers. As the first point of contact for IT support, you will be responsible for ensuring high levels of customer satisfaction and maintaining seamless support across various IT functions.Key Responsibilities:Provide...

Job Title: Reception Operations Specialist">Seeking an experienced and detail-oriented Reception Operations Specialist to join our dynamic team. The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to multitask with ease.Key Responsibilities:Provide exceptional customer service by greeting visitors, responding...

As a Technical Support Specialist, you will collaborate with the Client Success team to deliver high-quality client support for software technical issues.This role involves providing technical assistance to internal and external stakeholders, including customer service teams, clients, and partners. You will facilitate communication and coordination between...

ServiceNow Support SpecialistFedTec is seeking a ServiceNow Support Specialist to provide technical support, perform system maintenance, and assist end-users with ServiceNow-related issues. The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management (ITSM) principles, and general IT operations. This role involves...

Job DescriptionThe Senior Service Desk Agent is a pivotal role in delivering high-quality IT support to our global user base. This individual is a technical resource and a trusted problem solver, resolving complex issues while elevating the overall performance of the Service Desk.