IT Technical Support Operations Head
1 day ago
A key role is available with our client for an experienced IT Technical Support Operations Head to manage the delivery and management of technical support services.
Our client, a leading US-based company, seeks a seasoned professional to oversee operations in Gurgaon.
Key Responsibilities:
- Designation: IT Technical Support Operations Head
- Location: Gurgaon
- Profile: Voice Technical Support, Email & Chat, Team Management, Client Management, Process Transformation/ Excellence, Good Tech Acumen
- Experience: 8+ years
- Shifts: Night Shifts - Starting from 5/5:30 pm
Salary Information: A competitive salary up to ₹18 LPA, commensurate with experience, will be offered to the selected candidate.
Qualifications:
- Graduate/ Post Graduate
- Good Communication skills
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