Academic Engagement Specialist

3 days ago

Jaipur, Rajasthan, India Unacademy Full time

Overview:

We are seeking a highly motivated and experienced Academic Coordinator to join our team at Unacademy. This role will be responsible for driving business growth, developing relationships with clients, and providing exceptional customer service.

About the Role:

The ideal candidate will have a strong understanding of the education industry and excellent communication skills. They will be responsible for identifying new business opportunities, building relationships with existing clients, and negotiating contracts.

Responsibilities:

  • Prospect and lead generation: Identify and research potential clients and target markets. Generate leads through various channels, including online research, networking, and cold calling. Collaborate with local schools to identify new business opportunities.
  • Client relationship management: Build and maintain strong relationships with existing and potential clients. Understand client needs and requirements and tailor solutions accordingly. Provide exceptional customer service to ensure client satisfaction.
  • Sales and revenue growth: Develop and execute sales strategies to achieve revenue targets. Prepare and deliver persuasive sales presentations to clients. Negotiate contracts and close deals with clients.
  • Market analysis: Stay updated on industry trends, market conditions, and competitors. Analyze market data to identify new business opportunities.
  • Reporting and documentation: Maintain accurate records of sales activities and client interactions. Prepare regular sales reports and forecasts for management.
  • Collaboration: Work closely with the sales team and other departments to achieve collective goals. Provide feedback to the product development team based on client insights.
  • Student counseling: Engage with prospective students in-person and over the phone to understand their academic background, career objectives, and learning preferences.
  • Enrollment assistance: Assist students with the enrollment process, including course selection, fee payment, and registration. Follow up with potential leads and encourage them to join the courses.

Qualifications:

  • Bachelor's degree in Business, Marketing, or a related field (Master's degree preferred).
  • Proven experience of minimum 1 year as a Business Development Executive or in a similar role.
  • Strong understanding of the company's products/services and industry.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Proficient in using CRM software and other sales tools.

Benefits:

We offer a competitive salary range of ₹800,000 - ₹1,200,000 per annum, depending on experience. In addition, we provide comprehensive benefits, including health insurance, retirement plans, and paid time off.

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