
Regional Operations Director
23 hours ago
Job Description:
We are seeking a skilled and experienced professional to lead and manage operations in a specific region.
This role involves overseeing operational metrics and service delivery standards across a defined cluster.
The ideal candidate will have excellent leadership and management skills, with the ability to optimize routing, task allocation, and resource availability.
They will also be responsible for monitoring performance of service partners and professionals, implementing coaching, training, and corrective actions where needed.
Additionally, they will manage on-ground escalations and ensure timely resolution of customer issues.
Key responsibilities include driving operational efficiency through process improvements, cost control, and workforce planning.
Evaluating existing operational processes and workflows for inefficiencies or areas of improvement is also a crucial aspect of this role.
Requirements:
- At least 1 year of experience in a related field.
Benefits:
This role offers an excellent opportunity to work in a dynamic and fast-paced environment, with opportunities for growth and development.
As a Cluster Manager, you will be part of a dedicated team that is committed to delivering exceptional service to our customers.
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