Highly Skilled Technical Support Professional Wanted

1 week ago


Thoothukudi, Tamil Nadu, India beBeeProblemSolving Full time ₹ 6,00,000 - ₹ 12,00,000
Technical Support Specialist

Are you a technical expert with excellent communication skills? We are seeking a Technical Support Specialist to provide top-notch technical support to our clients via phone, email, or chat.

  • Troubleshoot and resolve technical issues related to software applications, hardware devices, and network connectivity.
  • Maintain accurate records of customer interactions using CRM software.
  • Meet performance targets for quality metrics such as first-call resolution rate, average handling time, and customer satisfaction.

To succeed in this role, you will need:

  • 2-5 years of experience in BPO/Call Centre environment with a focus on international voice processes (blended) for technical support.
  • Bachelor's degree in Any Technical Specialization.
  • Strong communication skills with excellent verbal and written English proficiency.
  • Ability to work rotational shifts including night shifts.


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