Customer Service Representative
10 hours ago
We are seeking a Customer Service Professional to join our team.
The ideal candidate will be responsible for delivering exceptional customer service, resolving product or service related issues, and maintaining accurate records of customer interactions.
Key Responsibilities:
• Provide complete information about products to customers
• Solve all product or service related issues of the customers
• Prepare customer service guidelines
• Maintain and update customer information regularly
• Provide best possible solution to customer queries
• Make products and services reports by collecting and analyzing customer information
Required Skills and Qualifications:
• Should be Confident & Dynamic
• Should have a bent towards Sales
• Excellent interpersonal and listening skills
• Good persuasion skill
• Should be efficient in converting customer interest into sales
• Good negotiation skills
• Team Player
• Quick learner, creative and achiever
• Passionate about work output
Desired Skills and Experience:
• SSC or higher education
• Fresher or Experience
• Ability to communicate effectively Hindi & English language
• Basic computer skills
Benefits:
• Amazing work culture
• Complete Day shift
• 6 Day working
• 1 Roster off
• Unlimited Incentives
• Good opportunity for career progression
• GMC- Group medical coverage
• Gratuity is paid as per applicable law which is over and above total offered CTC
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