Senior Global Customer Experience Specialist

1 week ago


Palakkad, Kerala, India beBeeCustomer Full time US$ 45,000 - US$ 60,000

Deliver Exceptional Customer Experiences

We're looking for a dedicated and skilled professional to join our team as a Senior International Customer Service Representative.

This is an excellent opportunity to leverage your expertise in customer support and work independently with customers in Canada, providing solutions to their issues and delivering top-notch services.

Key Responsibilities:

  • Resolve customer inquiries and concerns through phone, chat, and email support.
  • Utilize your exceptional problem-solving skills to provide timely and effective solutions.
  • Maintain accurate records of customer interactions and feedback.
  • Work collaboratively with the team to achieve business objectives.

Requirements:

  • Excellent communication skills in English language for effective customer interaction.
  • Proficiency in Microsoft Excel, Word, PDF, and other office tools.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

Our Team Culture:

  • Collaborative and supportive team environment.
  • Ongoing training and development opportunities.
  • Recognition and rewards for outstanding performance.

Job Details:

  • Full-time position.
  • Mon-Fri: 9am to 5pm (standard working hours).
  • Weekend availability not required.

What We Offer:

  • A competitive salary package.
  • Opportunities for career growth and advancement.
  • A dynamic and supportive work environment.


  • Palakkad, Kerala, India beBeeAccuracy Full time ₹ 26,03,000 - ₹ 38,05,000

    International Voice Process Job OverviewThis role focuses on reviewing new orders for accuracy and completeness, processing new orders on a web-based system, and maintaining high levels of accuracy in all activities.The successful candidate will be responsible for:Reviewing new orders to ensure accuracy and completenessProcessing new orders on our web-based...


  • Palakkad, Kerala, India beBeeDataProtection Full time ₹ 1,80,00,000 - ₹ 2,50,00,000

    Job Title: Senior Data Protection SpecialistAbout the Role:We are seeking an experienced data protection professional to join our team as a senior data protection specialist. The role involves leading and executing data protection engagements, ensuring compliance with global data protection regulations, and embedding data protection by design into client...


  • Palakkad, Kerala, India beBeeLeadership Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    Building a world-class customer support function for global enterprise clients is at the heart of this leadership role. We're looking for an empathetic and data-driven leader who can drive excellence in client satisfaction, ticket resolution, and customer experience across multiple time zones.Job SummaryThis Director – Customer Support position is...


  • Palakkad, Kerala, India beBeeEngineering Full time ₹ 15,00,000 - ₹ 25,00,000

    Job Title: Senior Engineering SpecialistAbout the RoleThe ideal candidate for this position will have a strong background in engineering, with experience in overseeing large-scale projects and managing teams.Sandoz is a global leader in sustainable Biosimilar and Generic medicines. We continue to go through an exciting and transformative period, presenting...


  • Palakkad, Kerala, India beBeeBenefits Full time ₹ 90,00,000 - ₹ 1,50,00,000

    Global Benefits SpecialistWe're seeking an experienced professional to lead the implementation, configuration and optimization of global benefits modules across large organizations.Your Key Responsibilities:Implement and configure global benefits solutions for clients worldwide.Collaborate with clients to understand their global benefits needs and design...


  • Palakkad, Kerala, India beBeeDigitalTransformation Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Senior Digital Transformation SpecialistAs a highly skilled Senior Digital Transformation Specialist, you will drive innovative solutions using SAP RAP and ABAP. You will be responsible for leveraging technical expertise to develop customized solutions that cater to the enterprise sector.


  • Palakkad, Kerala, India beBeeCustomer Full time ₹ 7,86,000 - ₹ 12,15,000

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and detail-oriented professional to provide exceptional customer experiences through timely and accurate order processing, effective communication, and maintaining high levels of accuracy in all activities.ResponsibilitiesReview new orders for accuracy and completenessProcess new...


  • Palakkad, Kerala, India beBeeEducation Specialist Full time ₹ 4,20,000 - ₹ 42,00,000

    Senior Outreach Strategist RoleWe are seeking a highly skilled and experienced Senior Outreach Strategist to join our team. This is a full-time role that requires strategic thinking, exceptional communication skills, and the ability to build strong relationships with potential clients.The ideal candidate will have extensive experience in education outreach,...


  • Palakkad, Kerala, India beBeePolicy Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    International Policy SpecialistThis role exists to shape international policy, foster global partnerships, and enhance India's trade and investment opportunities in alignment with national economic priorities.The position operates in a highly dynamic global business and policy environment, requiring proactive engagement with governments, multilateral...


  • Palakkad, Kerala, India beBeeCustomerService Full time ₹ 3,12,000 - ₹ 3,60,000

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for delivering exceptional customer experiences, ensuring customer satisfaction, and resolving issues in a timely and professional manner.Your day-to-day tasks will include:Providing top-notch customer serviceEnsuring...