Senior Customer Experience Specialist

2 weeks ago


Palakkad, Kerala, India beBeeCustomer Full time ₹ 7,86,000 - ₹ 12,15,000

Job Title: Customer Service Representative

We are seeking a highly motivated and detail-oriented professional to provide exceptional customer experiences through timely and accurate order processing, effective communication, and maintaining high levels of accuracy in all activities.

Responsibilities
  • Review new orders for accuracy and completeness
  • Process new orders on a web-based system
  • Clarify customer enquiries and address concerns
  • Maintain service levels and achieve high accuracy in all tasks
  • Place orders with partners using a web-based order processing system and monitor status accordingly
  • Ensure customer requirements are met in a timely manner and maintain accurate records of activities

Requirements

  • Highly motivated and detail-oriented individual
  • Strong organizational skills and ability to learn new concepts quickly
  • Experience in data entry and proofreading is preferred
  • Able to work well with minimal supervision

Why Work With Us?

We are an equal opportunity employer committed to diversity, equality, and inclusion. We offer a merit-based hiring process and do not authorize any agencies or individuals to collect money or request security deposits for job offers.



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