
Senior Customer Experience Specialist
2 weeks ago
Job Title: Customer Service Representative
We are seeking a highly motivated and detail-oriented professional to provide exceptional customer experiences through timely and accurate order processing, effective communication, and maintaining high levels of accuracy in all activities.
Responsibilities- Review new orders for accuracy and completeness
- Process new orders on a web-based system
- Clarify customer enquiries and address concerns
- Maintain service levels and achieve high accuracy in all tasks
- Place orders with partners using a web-based order processing system and monitor status accordingly
- Ensure customer requirements are met in a timely manner and maintain accurate records of activities
Requirements
- Highly motivated and detail-oriented individual
- Strong organizational skills and ability to learn new concepts quickly
- Experience in data entry and proofreading is preferred
- Able to work well with minimal supervision
Why Work With Us?
We are an equal opportunity employer committed to diversity, equality, and inclusion. We offer a merit-based hiring process and do not authorize any agencies or individuals to collect money or request security deposits for job offers.
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