Senior Customer Service Manager

Role: We are seeking an experienced and highly motivated Sr. Service Manager to oversee and manage our service operations, ensuring timely and efficient service delivery across electrical and mechanical systems. The ideal candidate will have a proven track record in managing service teams, portfolio management, subcontractor relationships, and spare...

Service Operations ManagerWe are seeking an experienced professional to oversee and manage our service operations, ensuring timely and efficient service delivery across electrical and mechanical systems.The ideal candidate will have a proven track record in managing service teams, portfolio management, subcontractor relationships, and spare parts/stock...

Customer Service Representative RoleWe are seeking a skilled customer service professional to manage and resolve customer inquiries related to orders.The ideal candidate will be responsible for tracking, shipping, and delivery issues. In addition, they will provide exceptional customer service via phone, email, and chat, ensuring timely and accurate...

Job OverviewAre you a dynamic and results-driven professional with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments and possess excellent leadership skills?This role offers a unique opportunity to join a leading organization as a Senior Hospitality Manager, where you will be responsible for overseeing the...

Job Overview:We are seeking a professional to handle customer inquiries and provide accurate information in a timely manner.Key Responsibilities:Respond to customer calls, emails, or chats to resolve their queries or concerns.Provide product/service information, addressing any issues or questions customers may have.Escalate complex problems to senior team...

Senior Operations Manager Job DescriptionWe are actively seeking a highly skilled Senior Operations Manager to oversee our operations in Mumbai.Key Responsibilities:Lead a team of agents to achieve daily targets and maintain high levels of customer satisfaction.Oversee AHT, shrinkage, attrition, CSAT, KPIs, and SLAs to drive operational efficiency and...

Customer Service Excellence is a vital component of this role. This opportunity allows you to showcase your exceptional customer service skills and strategic thinking abilities.Key Responsibilities:Respond promptly to customer inquiries and provide effective solutions.Maintain high levels of customer satisfaction by managing and responding to...

We are seeking a dedicated and customer-focused professional to join our team as a Customer Experience Specialist.Ecomous is a leading e-commerce company that accelerates direct-to-consumer (D2C) brands in various niches, including haircare, pet care, and wellness.Key Responsibilities:Deliver exceptional customer experiences through phone calls, emails, and...

Customer Relationship Management ProfessionalWe are seeking an experienced Customer Relationship Management (CRM) professional to drive business growth and ensure exceptional customer experiences.The ideal candidate will possess strong analytical and communication skills, with experience in sales and market segmentation. They will be responsible for...

Department: Student Support & Success Reports to: Student Success Lead / Branch Manager Mission: Convert qualified inquiries into paid, delighted D‑Vivid students—ethically and consistently—by running crisp discovery, clear value stories, and disciplined follow‑up. Key Responsibilities Customer Engagement: Respond promptly to customer inquiries...