Healthcare Operations Specialist

7 days ago


Hyderabad, Telangana, India Small Joys Full time

Revolutionize healthcare delivery with Small Joys, a pioneering company empowering primary and specialty care providers to seamlessly integrate behavioral health services. Our mission is clear: harness the power of technology-enabled solutions to deliver superior patient outcomes.

We're seeking an experienced Care Coordinator to join our vibrant team in Hyderabad, India. This role requires strong organizational and time management skills, exceptional communication skills, and a patient-first approach.

Your key responsibilities will include:

  • Scheduling appointments and confirming details with clients using the Small Joys platform
  • Tracking patient referrals to ensure smooth transitions and resolving challenges with internal teams
  • Gathering patient information, addressing inquiries, and documenting interactions accurately

You'll work collaboratively with mental health professionals and staff to optimize care coordination and participate in team discussions on progress and improvements.

A collaborative culture, meaningful mission, and growth opportunities await you at Small Joys. Join us in shaping the future of healthcare and delivering outstanding service to our clients.

What We Offer:

  • A dynamic work environment that fosters creativity and collaboration
  • Competitive pay ($65,000 - $85,000 per year) reflecting your skills and contributions
  • Comprehensive health insurance ensuring your well-being
  • Opportunities to work on challenging and cutting-edge projects in healthcare technology
  • Regular team-building events, celebrations, and avenues to grow professionally and personally


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