International Air Travel Professional

3 days ago

Ahmedabad, Gujarat, India beBeeTicketing Full time ₹ 15,00,000 - ₹ 28,00,000
Job Description

As an air travel professional, you will be responsible for ensuring seamless flight experiences for clients. Key responsibilities include:

  • Issuing and modifying international air tickets using Global Distribution Systems (GDS).
  • Processing ticket modifications, cancellations, reissues, and refunds according to airline policies and fare rules.
  • Constructing and verifying international fares and routings manually and via GDS to ensure cost-effective options for clients.
  • Providing excellent customer support in addressing client queries related to international flights, including baggage policies, seating, check-in requirements, and schedule changes.

In addition, you will:

  • Manage Passenger Name Records (PNRs) efficiently, ensuring they are ticketed, updated, and queued for follow-up actions.
  • Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication.
  • Maintain accurate records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference purposes.
Required Skills & Qualifications

Experience:

  • Minimum 2-4 years of hands-on experience in international air ticketing.

GDS Systems:

  • Strong knowledge of GDS platforms (Amadeus, Sabre, Galileo, etc.).

Knowledge:

  • Familiarity with IATA and airline fare rules, refund policies, and international routing.

Skills:

  • Excellent attention to detail and problem-solving abilities.
  • Ability to work efficiently in a fast-paced, deadline-driven environment.
  • Good written and verbal communication skills in English; additional language skills are a plus.
Benefits

The ideal candidate will have a strong passion for delivering exceptional customer experiences and possess excellent communication and organizational skills.

Key qualifications include:

  • IATA certification.
  • Galileo or similar GDS system expertise.
  • Ticketing, tourism, and international air travel industry knowledge.

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