
Global Air Ticketing Specialist
1 day ago
About Us:
We are a leading player in the Luxury Travel Industry, dedicated to providing exceptional travel experiences. We have a dynamic team and a global presence that has made us a trusted choice for travelers around the world.
Job Title: International Ticketing Executive
Location: Global
Job Summary:
We are looking for a detail-oriented and experienced international ticketing professional to handle all aspects of international flight bookings.
Key Responsibilities:
1. Flight Reservations & Ticket Issuance: Book and issue international air tickets ensuring accuracy in fare selection and itinerary construction.
2. Reissuance, Exchanges & Refunds: Process ticket modifications, cancellations, reissues, and refunds according to airline policies and fare rules.
3. Fare Construction & Optimization: Construct and verify international fares and routings manually and through GDS to ensure cost-effective options for clients.
4. Customer Support: Assist clients with queries related to international flights including baggage policies, seating, check-in requirements, and schedule changes.
5. Ensure Compliance: Stay up-to-date with airline regulations, IATA standards, visa and entry requirements, and international travel advisories to provide accurate information.
6. PNR Management: Manage Passenger Name Records (PNRs) efficiently ensuring they are ticketed, updated, and queued as needed for follow-up actions.
7. Coordination with Airlines & Vendors: Liaise with airline representatives to resolve ticketing issues, confirm special service requests (SSR), and ensure smooth communication.
8. Accuracy & Documentation: Maintain meticulous records of tickets issued, fare sheets, refunds processed, and supplier communications for audit and reference.
9. Reporting & Reconciliation: Coordinate with the accounts team for invoice generation, fare reconciliation,
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