Operations Support Associate

5 days ago


Guntur, Andhra Pradesh, India IGT Solutions Full time

We are seeking an experienced Operations Support Associate to join our team at IGT Solutions in Pune, India. The successful candidate will be responsible for supporting various administrative and operational functions within the airline process.

Job Description

The Operations Support Associate will play a critical role in ensuring efficient handling of passenger services, ticketing, reservations, and flight operations while maintaining high standards of customer service. Key responsibilities include:

  • Ticketing and Reservations: Process ticket bookings, cancellations, and changes, ensuring accurate entry of passenger information and fare details.
  • Customer Service: Address passenger inquiries and resolve issues related to bookings, flight schedules, and service requests.
  • Data Entry and Reporting: Maintain accurate records of transactions and generate reports as required by management.
Required Skills and Qualifications

To succeed in this role, you should have excellent communication skills and a strong attention to detail. Experience with data entry and reporting is also essential. Additionally, you must be able to work effectively in a fast-paced environment and provide exceptional customer service.

You should possess a graduate degree or equivalent experience. Freshers and experienced candidates can both apply.

Benefits

We offer a competitive salary package to successful candidates. You will have the opportunity to work with a dynamic team and contribute to the success of IGT Solutions.

Average salary for this role is estimated to be ₹12 lakhs per annum. Please note that salary may vary based on individual qualifications and experience.


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