Cloud Infrastructure Specialist
2 weeks ago
We are seeking a highly skilled Senior Oracle Cloud Infrastructure (OCI) Analyst to join our team at Syntax, a leading provider of Cloud and Managed Services. As a key member of our cloud infrastructure team, you will be responsible for supporting mission-critical workloads on OCI and onboarding new customers to OCI.
The ideal candidate will have a strong background in cloud computing, with experience in performing implementations and orchestration of OCI infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) offerings. You will work closely with our customers to provision and manage resources in OCI, ensuring that their requirements are met while adhering to technical standards and best practices.
Key Responsibilities- Lead and possess self-drive ability in onboarding process to deliver proposed solutions and customer expectations.
- Work with Project Managers and customers to understand customer requirements, technical designs, and infrastructure builds, providing inputs required to successfully automate deployments.
- Draft architecture design diagrams, document onboarding runbooks, and creating standard operating procedures.
- Understand and perform operations as per custom requirements.
- Work closely with our teams to integrate Syntax solutions with OCI, including identity and access management, privileged access management, logging, and vulnerability management.
- Responsible for using ticketing system to track and address incoming client needs to provide ongoing, on-demand support for clients.
- Act as Level II escalation for Priority 1 issues related to OCI, participating in the root cause analysis and corrective action processes.
- Strong background and understanding of Oracle Cloud Infrastructure and technology, with experience designing and migrating applications to the cloud (at least 6 years of relevant experience).
- Combined experience spanning at least two domains, including technical architecture, network management, application development, middleware, database management or operations.
- Comprehensive expert-level knowledge on OCI Native services like OCI DNS, Zones & Email Delivery, and experience managing SaaS-based Database offerings like DBCS, ATP & ExaCS.
- Good knowledge of Microsoft AD, administering Domain Controllers, configuring relay servers, SFTP, SMTP, and administering Windows & Linux operating systems.
Syntax is a leader in providing Cloud and Managed Services to businesses across North America, South America, Europe, Pacific. Our cloud offerings, including our best-in-class Enterprise Cloud for ERP, continue to grow and accelerate, safely hosting and managing critical business applications. We partner with global IT leaders such as Oracle, IBM, and others.
Estimated Salary: $120,000 - $180,000 per year, depending on location and experience.
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