Senior System Software Engineer

2 weeks ago

Guntur, India HeadSpin Full time

Who We Are


HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 50+ locations, the HeadSpin Platform enables manual and automated app testing with a wide range of devices, including both screen and screenless devices, such as mobile phones, desktop browsers, media players, audio devices, and even automotive systems.


The Platform has an extensive on-prem and cloud-hosted device infrastructure that uses data science-driven performance and quality of experience analytics to collect over 100+ performance experience KPIs out of the box and provide performance analysis and monitoring across the engineering cycle. The Platform's advanced capabilities enable leading global enterprises to achieve an improved digital experience, faster triage, and cost efficiency.


About the Role

This is a senior position for a Systems Engineering role on the Device Engineering team at Headspin. We are building tools to automate, instrument, and ultimately enable remote control of mobile devices. You have experience digging into device internals over USB, debugging systems, and building production-grade back-end services.


What you do

Your role on the team will be to support our efforts to deliver a first-class mobile device cloud.

You will build products and contribute to features that enable our customers to test, inspect, and

measure the reliability and performance of their mobile apps in a virtualized interactive

environment with real devices. You need to be just as comfortable writing mobile applications to

leverage supported device frameworks as you are diving into disassembled code to figure out

how a proprietary device service operates. This is not an app development role and requires a

deep understanding of operating systems internals to succeed.

You will be part of a team-wide collaborative effort to research mobile device software

ecosystems and develop novel products that accomplish that which cannot be done with

off-the-shelf tooling. You will need to be up to the challenge to develop software that extends the

horizon of what is possible. We are enabling mobile software development teams to achieve

their best work and therefore you will also need to be able to diagnose customer issues when

they arise and use your findings to strengthen our product.


Necessary skills

Strong proficiency in programming C or Java or experience in any backend

programming language with any C-based language

Solid scripting skills (e.g., shell scripts, Perl / Ruby / Python); Golang a plus

Deep familiarity with operating systems in MacOS and Linux command-line

environments

Ability to work effectively in a fast-paced and collaborative environment.

Can diagnose protocol issues using packet analyzers like Wireshark etc.

Demonstrated ability to deliver high-quality software solutions on time and within

budget

Excellent problem-solving and analytical skills and strong communication and

leadership abilities.


Bonus skills

Working knowledge/experience on networking is an added plus.

Experience in network skills such as hex editor, debugger, disassembler and

packet sniffer.

Having experience in reverse engineering in any of the tools such as Hopper, IDA

Pro, Ghidra or Capstone is mandatory.

Proficiency in at least one of the following Swift, Apple Development Ecosystem

and mobile app technologies.


Required Experience

Having 7-8 years of relevant experience

Required education

Bachelor’s degree in computer science or related field.

5 years of experience with software development in one or more programming

languages, and with data structures/algorithms.

3 years of experience testing, maintaining, or launching software products, and 1

year of experience with software design and architecture.


Other required qualifications

Must be able to handle open-ended research tasks without pre-determined

solutions

Able to read and implement technical specifications

Focus on self-motivated problem solving

Able to communicate technical details to non-technical support staff in a solutions

oriented manner

Collaborates with other professionals to ensure high-quality deliverables within

organization guidelines, policies, and procedures.

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