
AI Expert
2 weeks ago
Transforming Customer Experiences
As a Deployment Engineer, you will play a pivotal role in building and launching AI agents that power the next generation of customer experiences. These agents are designed to deliver 24/7 concierge-level support, enhance booking rates, and slash abandonment.
About This Role
This position requires someone who can craft integrations and new features in JavaScript/TypeScript (40% of your time). You will also deploy, monitor, and fine-tune Avoca's conversational agents for the nation's largest HVAC, plumbing, and electrical companies (60% of your time).
Responsibilities
- Craft integrations and new features in JavaScript/TypeScript (40% of your time)
- Deploy, monitor, and fine-tune Avoca's conversational agents for the nation's largest HVAC, plumbing, and electrical companies (60% of your time)
- Troubleshoot production issues, own root-cause analysis, and ship fixes fast
- Partner with client stakeholders and Product to roll out enhancements that raise conversion KPIs
What Makes You a Fit?
- You thrive on pace, ambiguity, and big growth goals
- You have a proven knack for debugging & technical support in SaaS environments
- Fluency in JavaScript & TypeScript (Node.js or browser)
- Sharp analytical thinking and obsessive attention to detail
- Clear, confident written communication with B2B clients
- B.S. in Computer Science, IT, or a related field (or equivalent experience)
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