Retail Operations Executive
22 hours ago
We are seeking a highly skilled Retail Operations Executive to join our team at Honasa Consumer Ltd.
Salary and BenefitsThe estimated salary for this role is ₹12,00,000 - ₹15,00,000 per annum, depending on experience.
ResponsibilitiesThis role will be responsible for ensuring area store sales, store-level profitability & KPIs. Key responsibilities include:
- Evaluating existing operations and developing strategies to increase customer service standards.
- Monitoring SOP adherence and implementing new or altered SOPs to optimize operations.
- Communicating and achieving sales targets for a team of store managers while maintaining high standards of operations across the region.
- Recruiting, training, personal grooming, and motivating sales staff and store managers.
- Evaluating and analyzing performance using key metrics and suggesting solutions to improve them.
- Traveling to stores as needed to conduct duties.
- Analyzing market trends, consumer behavior, and competition in the market.
- Assisting the marketing team with promotional activities.
- Resolving escalated customer queries timely and effectively.
To be successful in this role, you should have:
- Proven experience as an Area manager, store manager, assistant manager, or similar managerial role.
- A post-graduation degree in business administration, retail management, or a related field.
- Ability to travel 3-4 days a week.
- Prior experience in the beauty and personal-care industry would be beneficial.
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