Retail Store Director
7 days ago
PURPOSE & IMPACT ON ORGANIZATION:
- Drive the commercial success of the store through effective management of sales, productivity, and profitability.
- Analyze data to identify areas for improvement and implement changes to optimize store performance.
- Lead by example, maximizing time spent selling and mentoring team members on the sales floor.
- Ensure a manager is always on duty, focusing team members on customers and sales.
RESPONSIBILITIES:
- Manage all store operations in a systematic and efficient manner, adhering to established policies and procedures.
- Ensure timely merchandise deliveries and maintain a visually appealing store environment.
- Lead and implement loss prevention policies and procedures.
- Recruit, train, and develop store team members.
- Ensure compliance with HR policies and procedures.
- Develop a high-performance culture by setting clear expectations and providing regular feedback.
- Collaborate with the District Manager to identify and develop strong performers for career growth opportunities.
- Share best practices to drive collective performance across district stores.
AUTHORITIES:
- Customers
- Peers and Supervisor
- Vendors and Support Functions (e.g., Visual Merchandising, Facility Services, etc.)
- Local Administration (e.g., mall management)
OTHER QUALIFICATIONS:
- Must be a Graduate/Postgraduate from a recognized university.
- Minimum 18 months' work experience in a sports/fashion customer and commercial-focused retail environment with at least 12 months of Store Management responsibility.
- Intermediate numeracy and literacy and advanced verbal communication skills.
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