Financial Services Operations Specialist

1 month ago


Cochin, Kerala, India Wipro Full time
Job Overview

The role of a Financial Services Operations Specialist involves ensuring the smooth execution of financial transactions, adhering to strict accuracy and timeliness standards. This position requires strong analytical skills, excellent customer service abilities, and a deep understanding of financial operations.

Responsibilities
  • Verify and authorize financial transactions within established thresholds, maintaining high levels of accuracy and efficiency.
  • Ensure timely completion of tasks, meeting stringent deadlines while delivering exceptional customer service to both internal and external customers.
  • Daily reports are meticulously reviewed, and periodical returns are prepared, verified, and dispatched in accordance with predetermined schedules.
  • Implement control mechanisms, conduct periodic checks as per 'Key Control Check-list', and promptly highlight any discrepancies or irregularities.
  • Maintain operational losses at zero due to errors or lapses in controls, escalating any potential risks or financial losses promptly.
  • Comply with policy, procedures, standards, and reporting requirements, including relevant regulatory and statutory mandates.
  • Staff reporting meets service standards as per Service Level Agreements or cut-off times mentioned in operating procedures.
  • Assist in updating departmental policies and procedures, identifying opportunities for improvement and recommending enhancements to existing processes.
Qualifications

A Graduate degree in Retail Banking (Card Operations) is required for this position.

Estimated Salary: $60,000 - $80,000 per annum, commensurate with experience.



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