Financial Services Operations Specialist
1 month ago
The role of a Financial Services Operations Specialist involves ensuring the smooth execution of financial transactions, adhering to strict accuracy and timeliness standards. This position requires strong analytical skills, excellent customer service abilities, and a deep understanding of financial operations.
Responsibilities- Verify and authorize financial transactions within established thresholds, maintaining high levels of accuracy and efficiency.
- Ensure timely completion of tasks, meeting stringent deadlines while delivering exceptional customer service to both internal and external customers.
- Daily reports are meticulously reviewed, and periodical returns are prepared, verified, and dispatched in accordance with predetermined schedules.
- Implement control mechanisms, conduct periodic checks as per 'Key Control Check-list', and promptly highlight any discrepancies or irregularities.
- Maintain operational losses at zero due to errors or lapses in controls, escalating any potential risks or financial losses promptly.
- Comply with policy, procedures, standards, and reporting requirements, including relevant regulatory and statutory mandates.
- Staff reporting meets service standards as per Service Level Agreements or cut-off times mentioned in operating procedures.
- Assist in updating departmental policies and procedures, identifying opportunities for improvement and recommending enhancements to existing processes.
A Graduate degree in Retail Banking (Card Operations) is required for this position.
Estimated Salary: $60,000 - $80,000 per annum, commensurate with experience.
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