Key Account Manager

3 days ago


Tiruchi, Tamil Nadu, India beBeeDenial Full time ₹ 15,00,000 - ₹ 28,00,000
Key Account Manager - Denials

The role involves overseeing day-to-day activities related to denials processing, claims follow-up, and customer service. These responsibilities necessitate effective communication and collaboration with various stakeholders.

Responsibilities
  • Manage accounts receivable for US healthcare providers, physicians, and hospitals by ensuring timely payments and resolving disputes efficiently.
  • Work closely with the team leader to align strategies and achieve shared goals.
  • Guarantee that client deliverables meet quality standards and timelines.
  • Analyze and resolve denials, rejections, and LOAs in a timely manner to minimize financial losses.
  • Communicate with insurance carriers to negotiate settlements and document interactions in billing summary notes.
  • Maintain accurate records of emails and updates received from clients and stakeholders.
  • Evaluate issues and escalate them to the immediate supervisor as necessary.
  • Update production logs regularly to track progress and identify areas for improvement.
  • Cultivate sound knowledge in healthcare concepts and ensure strict adherence to company policies and procedures.
  • Prioritize targeted collections and meet productivity targets within specified timeframes.
Requirements
  • A minimum of 6 months to 3 years of experience in account management or a related field.
  • Excellent knowledge of denial management principles and practices.
  • Ability to understand client requirements and specifications.
  • Familiarity with insurance companies' operations and protocols.
  • Proficiency in maintaining accurate status reports and records.


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