Senior Fraud Operations Specialist
6 hours ago
Our ideal candidate will be responsible for formulating policies and processes, initiating awareness campaigns, and conducting thorough verifications of income, banking, KYC, and other reports to ensure accuracy. They will also take charge of document verification, random asset audits, agency evaluations, and customer background checks.
Key Responsibilities- Formulate policies and processes related to fraud operations.
- Initiate awareness campaigns to prevent fraud.
- Conduct thorough verifications of income, banking, KYC, and other reports.
- Take charge of document verification, random asset audits, agency evaluations, and customer background checks.
- Oversee comprehensive investigations of fraud complaints, coordinating closely with the field team for necessary follow-up actions.
- Monitor and manage fraud-related processes to ensure efficiency and optimal management.
- Enhance preventive measures to minimize instances of reputation-damaging fraud complaints.
- Generate accurate and timely fraud reports, both internally and externally.
- Ability to formulate policies and processes related to fraud operations.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a team environment.
- Strong analytical and problem-solving skills.
- Proficiency in using relevant software and systems.
Our company offers a competitive salary and benefits package, as well as opportunities for professional growth and development.
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