Client Implementation Specialist

4 days ago

Mumbai, Maharashtra, India beBeeImplementation Full time ₹ 9,00,000 - ₹ 12,00,000
Job Description:

The Client Implementation Coordinator supports the efficient delivery of cash management projects and acts as a project coordinator for the implementation of cash products.

Key tasks include (but not limited to) project management, client interactions, documentation, trainings and system setups (if-any).

  • Liaise and work with onshore implementation and service team on all documentation that covers new/sub-account opening, account closure, account mandate updates, account amendments, as well as setup on Cash/trade Products.
  • Manage implementation, maintenance related documentation requirements including signature verification, digitized document archival.
  • Ensure timely and efficient delivery of implementation projects assigned.
  • Coordinate with internal parties to ensure all related setups are in place.
  • Distribute documents to other DB branches/department if needed
  • Escalate issues with respective L2 support teams
  • Manage each case using internal case management tool


Required Skills and Qualifications:
  • Proficiency in Japanese speaking and writing; able to communicate in Japanese with clients.
  • 3-7 years of handling project management in a client facing role.
  • 2-5 years of experience in handling Cash Management products is preferred.
  • Experience in IT systems administration/Networking will be an advantage
  • Strong communication and inter-personal skills in Japanese.
  • Analytical capabilities and logical thinking
  • Strong team player: be part of a global/regional team, communicating, managing and cooperating closely on a local/ regional/global level
  • Education: University degree or equivalent professional experience
  • Language skills: fluency in Japanese (3-5 years of experience)


Benefits:

As a Client Implementation Coordinator, you will have the opportunity to work on various cash management projects and contribute to the growth and success of our organization.

You will be working in a dynamic and collaborative environment, where you will have the chance to develop your skills and expertise in project management, client interaction, and documentation.

Our organization values teamwork and collaboration, and we encourage our employees to share their ideas and contribute to the company's growth and success.

We offer competitive compensation and benefits packages, as well as opportunities for professional development and career advancement.

Join us in this exciting opportunity to grow and develop your career as a Client Implementation Coordinator

Others:

We are committed to providing a safe and inclusive work environment for all our employees. We believe that diversity and inclusion are essential for creating a positive and productive work culture.

We are an equal opportunities employer and welcome applications from all qualified candidates.

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