Technical Support Operations Manager

Job Title">Job Summary:We are seeking a highly motivated and proactive Technical Customer Support Lead to join our team. As a key member of our customer support team, you will be responsible for improving customer support processes and outcomes.Key Responsibilities:Develop and implement effective customer support strategies to improve customer satisfaction...

About the RoleThe Technical Operations Manager will oversee day-to-day operations, technical mentorship, and strategic alignment with organizational goals. Reporting to senior leadership, this role is responsible for leading a remote team of Site Reliability Engineers, ensuring operational excellence and fostering a high-performing team culture.Key...

As a Lead Systems Engineer, you will oversee the day-to-day operations of a technical support team. This includes acting as a single point of contact for all stakeholders, providing oversight, coaching, and training to technical support staff, and tracking service level agreements.Key Responsibilities:Lead production support/data migration projects in cloud...

Job OverviewThe ideal candidate for this role will have experience in providing technical support for Microsoft Dynamics 365 Finance and Operations. They will be responsible for collaborating with stakeholders to capture technical requirements, analysing business needs, and delivering technical solutions.Key ResponsibilitiesTechnical Collaboration:...

Job Overview:At the forefront of delivering exceptional support and technical assistance to customers, we seek a Product Support Lead who will spearhead our customer support operations.The ideal candidate will be a self-starter with a customer-centric approach, capable of collaborating with cross-functional teams in a dynamic startup environment.Key...

About the RoleWe are seeking a highly skilled professional with a strong technical foundation in server infrastructure, networking, and data centre operations. This role will act as a bridge between business, technical teams, and vendors to ensure smooth operations, timely renewals, and proactive infrastructure planning.The position is both strategic and...

Senior Technical Superintendent Job OpportunityWe are seeking an experienced Senior Technical Superintendent to oversee the day-to-day operations of 3-4 vessels. The ideal candidate will have a degree in Marine Engineering or a related field, experience as a Chief Engineer on Merchant Vessels, and at least three years of experience as a Technical...

Job Title:Technical Support AssociateJob Overview:The Technical Support Associate is the primary point of contact for users encountering issues with technology, software, or services.This role will handle and take ownership of multiple customer support activities to include receiving incoming calls, chats, emails & tickets to provide end-to-end technical...

IT Support SpecialistWe are seeking a highly skilled professional to provide technical support and maintain the IT environment. The ideal candidate will possess excellent technical skills, strong analytical abilities, and exceptional customer service skills.Key Responsibilities:Provide technical assistance to users ensuring minimal disruption to the IT...

Job Overview:We are seeking a skilled IT support and security engineer to serve as the primary administrator for our internal IT infrastructure while establishing and enforcing comprehensive security policies.This dual-role position combines hands-on technical support with strategic security implementation, making it ideal for a technical professional who...