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International Ticketing Specialist

4 weeks ago

Chennai, Tamil Nadu, India CapTalent HR Full time
Job Title: International Ticketing Executive

Job Summary:

We are seeking a highly skilled International Ticketing Executive to join our team at CapTalent HR. The successful candidate will be responsible for managing airline ticketing operations, ensuring seamless travel experiences for our clients.

Key Responsibilities:

  • Manage airline ticketing systems, including Sabre and Amadeus, to ensure accurate and efficient processing of travel requests.
  • Develop and maintain in-depth knowledge of airline fare policies, schedule changes, exchanges, and other relevant industry regulations.
  • Conduct thorough research and analysis to resolve complex ticketing issues, ensuring timely and effective resolution.
  • Collaborate with internal teams to ensure seamless integration of ticketing operations with other business functions.
  • Stay up-to-date with industry developments, technologies, and best practices to continuously improve ticketing processes and services.

Requirements:

  • Excellent fluency in English, with proficiency and comprehension in spoken and written communication.
  • Accent-neutral verbal communications.
  • Minimum 2 years of experience in Sabre and Amadeus, with expertise in the latest versions.
  • Minimum 18 months of experience in ADM Research for an airline or equivalent experience in Ticketing and/or Fare Auditing.
  • Critical thinking and problem-solving skills, with the ability to analyze complex data and make informed decisions.
  • Highly organized and detail-oriented, with a strong focus on process, trends, and root cause analysis.

What We Offer:

CapTalent HR offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and experienced International Ticketing Executive, we encourage you to apply for this exciting opportunity.