Insurance Branch Manager
2 weeks ago
Job Summary:
As an Insurance Branch Manager at Kaarlo Training & HR Solutions Pvt. Ltd., you will oversee the operational sales and customer service delivery within a designated geographic area. This role involves managing multiple insurance branches or sales teams to drive business growth, ensure operational excellence, and achieve sales and profitability targets.
Key Responsibilities:
- Manage multiple insurance branches or sales teams to drive business growth and ensure operational excellence.
- Develop and implement strategies to improve sales and profitability targets.
- Maintain high levels of customer satisfaction and ensure compliance with regulatory standards.
- Foster a high-performance culture within the team.
- Understand the IMF regulation value proposition and registration process.
- Independently implement the IMF acquisition plan in the territory.
- Identify potential leads and sources for prospective IMF and coordinate with HO for referred leads.
- Connect with prospects and organize seminars for IMF acquisition.
- Ensure conversion of leads through effective pitch of IMF value proposition.
- Ensure quality of IMF in sync with desired profile.
- Enable the setup of IMF of agreed prospects.
- Understand all regulatory requirements and manage the IMF registration process with IRDA.
- Oversee technology support to enrolled IMFs.
- Ensure seamless contracting of IMF with MaxLife.
- Manage performance of setup IMFs in steady state.
- Develop understanding of products and coach IMF staff on product USPs.
- Implement a performance management and rewards system.
- Drive IMF profitability through improving productivity of IMF sellers and controlling cost of sales.
- Provide marketing training and operational support to IMFs.
- Manage attrition of IMFs through revival or replacement.
- Drive quality of business sourced from IMFs.
- Ensure right product mix and control key quality measures such as leakage and persistency.
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