Insurance Branch Manager

2 weeks ago


Chennai, Tamil Nadu, India Kaarlo Training & HR Solutions Pvt. Ltd. Full time

Job Summary:

As an Insurance Branch Manager at Kaarlo Training & HR Solutions Pvt. Ltd., you will oversee the operational sales and customer service delivery within a designated geographic area. This role involves managing multiple insurance branches or sales teams to drive business growth, ensure operational excellence, and achieve sales and profitability targets.

Key Responsibilities:

  • Manage multiple insurance branches or sales teams to drive business growth and ensure operational excellence.
  • Develop and implement strategies to improve sales and profitability targets.
  • Maintain high levels of customer satisfaction and ensure compliance with regulatory standards.
  • Foster a high-performance culture within the team.
  • Understand the IMF regulation value proposition and registration process.
  • Independently implement the IMF acquisition plan in the territory.
  • Identify potential leads and sources for prospective IMF and coordinate with HO for referred leads.
  • Connect with prospects and organize seminars for IMF acquisition.
  • Ensure conversion of leads through effective pitch of IMF value proposition.
  • Ensure quality of IMF in sync with desired profile.
  • Enable the setup of IMF of agreed prospects.
  • Understand all regulatory requirements and manage the IMF registration process with IRDA.
  • Oversee technology support to enrolled IMFs.
  • Ensure seamless contracting of IMF with MaxLife.
  • Manage performance of setup IMFs in steady state.
  • Develop understanding of products and coach IMF staff on product USPs.
  • Implement a performance management and rewards system.
  • Drive IMF profitability through improving productivity of IMF sellers and controlling cost of sales.
  • Provide marketing training and operational support to IMFs.
  • Manage attrition of IMFs through revival or replacement.
  • Drive quality of business sourced from IMFs.
  • Ensure right product mix and control key quality measures such as leakage and persistency.


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