Associate Director
1 month ago
This is a critical leadership position that requires a unique blend of technical expertise, business acumen, and interpersonal skills. As the Associate Director of Business Process, you will be responsible for driving data-driven decision-making, optimizing processes, and collaborating with various stakeholders to support the organization's workforce management and financial forecasting efforts.
Key Responsibilities- Lead CX forecasting, financial planning, and workforce management initiatives
- Oversee hiring processes, contractor approvals, and attrition analysis
- Drive automation initiatives using Alteryx and PowerBI
- Optimize processes and support data-driven decision-making
- Manage job requisitions and prepare executive summaries for leadership review
- Ensure timely resolution of Finance requests and streamline executive information
We are a dynamic team that brings together market-leading growth solutions and premiere operational services. Our solutions include Cleared Derivatives, Tax Information Reporting, and data processing volumes that require the latest technology stack and best-of-breed monitoring tools. We have a global presence with over 2500 employees working with our solutions, and we are committed to delivering exceptional results.
What You Will Need- A master's degree in a related field, such as an MBA or equivalent
- Lean Six Sigma Certification to improve processes and reduce waste
- Project Management Certification to lead and manage multiple projects simultaneously
- Data Analysis and Visualization Certification to derive insights from data and improve decision-making processes
- At least 10 years' experience in service delivery or project/program management
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and inclusive work environment
- Access to cutting-edge technology and tools
- A comprehensive training program to support your success
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