Lead Database Architect

About us

CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably.

Our app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships.

We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment.

The foundation of CitNOW Group's award-winning, collaborative and inclusive culture are a series of One Team values. Recognised recently within the Top 25 Best Mid Sized Companies to work for within the UK, we pride ourselves on being a great place to work.

We are seeking a highly experienced Senior Database Administrator to own the performance, availability and security of our growing fleet of databases across MSSQL, PostgreSQL and AWS-managed services.

This individual will play a key role in designing scalable data architectures, ensuring high availability and supporting development teams with optimised queries and resilient data pipelines.

• Database Administration & Operations
  • Maintain, monitor, and tune production and staging MSSQL and PostgreSQL databases
  • Manage high availability, backups, restores, replication, and disaster recovery strategies
  • Ensure uptime and performance SLAs are met across cloud and hybrid environments

• AWS Cloud Expertise
  • Administer RDS, Aurora, and EC2-hosted database instances.
  • Monitor database performance using CloudWatch, Performance Insights, and third-party tools

• Data Architecture & Design
  • Work with engineering teams to model new schemas, optimize indexes, and review queries
  • Implement and enforce best practices in database normalization, partitioning, and data lifecycle management

• Security & Compliance
  • Ensure data encryption, access controls, and audit logging are in place and compliant with company policies
  • Support GDPR/SOC 2/ISO 27001 initiatives with appropriate database controls and evidence collection

• Collaboration & Mentoring
  • Provide database guidance to developers and DevOps teams during code reviews and deployments
  • Share knowledge, mentor junior DBAs, and improve documentation and internal tooling

Required Skills & Experience:

• 10+ years of DBA experience, including at least:
• 5+ years with MSSQL Server (SQL Agent, SSIS, performance tuning)
• 5+ years with PostgreSQL (query optimization, extensions, logical replication)
• Strong hands-on experience with AWS database services: RDS, Aurora, S3, and IAM integration
• Solid understanding of SQL query optimization, execution plans, and troubleshooting slow queries
• Proven track record of managing production-grade environments with strict uptime SLAs
• Familiarity with infrastructure-as-code and automation using tools like Terraform or Ansible

Benefits:

Our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexible working hours and additional time off for personal wellbeing.

We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us.

The organisation is an equal opportunities employer that celebrates diversity across its international teams. We are passionate about creating an inclusive workplace where everyone's individuality is valued.