Female Customer Service Expert

1 day ago

Agra, Uttar Pradesh, India beBeeCommunication Full time ₹ 45,00,000 - ₹ 90,00,000
Customer Support Representative Job Summary

As a customer support representative, you will be responsible for providing exceptional service to our clients through various communication channels.

Key Responsibilities:
  • Handle customer inquiries in a professional and empathetic manner via phone, email, or chat.
  • Take ownership of customer issues from initial contact to resolution, ensuring proper follow-ups and documentation.
  • Maintain accurate records of customer interactions, feedback, and concerns.
  • Collaborate with internal teams to ensure prompt and effective solutions are provided.
  • Identify customer needs proactively and offer relevant guidance to enhance their experience.
Required Skills and Qualifications:
  • Excellent command of English (spoken and written).
  • Strong communication and interpersonal skills.
  • Previous experience in customer support or call handling is preferred.
  • Proactive, empathetic, and capable of handling users professionally.
  • Ability to multitask, adapt, and remain calm under pressure.
Benefits:

This role offers the opportunity to work in a dynamic environment, develop your skills, and contribute to the growth of our organization.

Others:

We are committed to creating a positive and inclusive work culture that values diversity, equity, and employee well-being.

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