
Luxury Sales Professional
8 hours ago
Job Title: Senior Client Advisor
We are seeking a dynamic and experienced Client Advisor for our store team. The ideal candidate will possess strong skills, a passion for fashion and luxury retail, and a proven track record of achieving sales targets and delivering exceptional customer service.
Key Responsibilities:
- End to end ownership of the store.
- Ability to build and manage relationships with high net worth individuals (HNI) and exceptional sales skills to close high-value jewelry sales;
- Develop and execute sales strategies and initiatives to increase revenue and achieve targets.
- Foster a positive and collaborative work environment, motivating and inspiring the team to deliver outstanding customer service and exceed customer expectations.
- Lead by example, actively engaging with customers to build relationships, provide personalized styling advice, and drive sales.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner.
- Monitor and analyze sales performance, inventory levels, and other key performance indicators to identify opportunities for improvement and implement corrective actions as needed.
- Ensure that the boutique maintains high standards of visual merchandising, cleanliness, and organization to create an inviting and luxurious shopping environment.
Requirements:
- Proven experience in luxury retail management, with a minimum of 2-4 years of experience in direct luxury sales preferably in Indian designer brands.
- Exceptional ability to sell and engage with HNI clients at a personal level.
- Strong leadership and management skills, with the ability to inspire and motivate a team to achieve sales targets and deliver exceptional customer service.
- Excellent communication and interpersonal skills, with the ability to build rapport with HNI customers.
- Results-oriented with a track record of driving sales and profitability in a high-pressure retail environment.
- Knowledge of fashion trends, luxury brands, and the latest developments in the retail industry.
- Ability to multitask, prioritize tasks, and work well under pressure in a fast-paced environment.
What We Offer:
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and experienced team.
- A chance to develop your skills and advance your career in the luxury retail industry.
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