Elevated Marketing Operations Coordinator
3 weeks ago
At myGwork, we are an inclusive employer and a member of the largest global platform for the LGBTQ+ business community. We invite you to apply for a unique opportunity as our Elevated Marketing Operations Coordinator.
About the RoleThe primary responsibility of this position is to enhance the visibility of our content through strategic marketing operations. To succeed in this role, you will need to quickly understand our marketing tools and workflow processes. Your ability to adapt and learn new features of our program will be essential in improving your acumen to effectively edit and correct content. You will be required to follow established editing SOPs to identify and rectify errors in the content.
As an individual contributor, you will be measured on your compliance with operations metrics such as productivity (number of titles processed per hour), quality (defect percentage), and delivery/latency SLA requirements. Additionally, you will be expected to adhere to QA guidelines, team goals, and personal objectives. A key aspect of this role is collaboration with stakeholders globally to provide status reports, communicate relevant information, and escalate when necessary.
Key Responsibilities- To perform marketing operations to improve the visibility of our content
- To understand and utilize our marketing tools and workflow processes efficiently
- To continuously adapt and learn new features of our program
- To maintain high-quality content by following established editing SOPs
- To meet operational metrics, SLA requirements, QA guidelines, and team/personal objectives
- To collaborate with global stakeholders to provide status reports and communicate relevant information
We are seeking a highly skilled and qualified candidate who possesses the following attributes:
- A graduate degree from any stream
- Analytical knowledge to solve basic mathematical and logical problems
- Proficiency in Excel (basic knowledge and logics)
- The ability to communicate effectively (read, write, speak)
The ideal candidate should also possess the following skills:
- Ability to meet deadlines in a fast-paced work environment driven by complex software systems and processes
- Self-starter with strong attention to detail in editing content and ability to identify root causes of issues
- Good problem-solving, data analysis, and troubleshooting skills related to content editing
- Strong interpersonal skills to manage ongoing relationships with software teams and interoperations teams
- Working knowledge of XML standards (an added advantage)
- Experience in the publishing industry (a significant plus)
We offer a competitive salary range of $60,000 - $80,000 annually, based on location and experience. This role requires a graduate degree with exposure to MS Office and comfort with numbers. If you have the skills and qualifications mentioned above, we encourage you to apply for this exciting opportunity.
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