Senior Conversational AI Engineer

1 month ago

India Mynx Softwares Full time

About Mynx Softwares

Mynx Softwares is a cutting-edge technology firm dedicated to harnessing the power of artificial intelligence for innovative solutions.

Job Summary

We are seeking an experienced Senior Conversational AI Engineer to join our team and play a key role in designing and developing intelligent chatbots that cater to various industries.

About the Role

This position involves leveraging advanced Natural Language Processing (NLP) techniques, machine learning algorithms, and neural networks to build custom chatbot solutions from scratch. The ideal candidate will have extensive experience in NLP and machine learning, as well as expertise in deep learning architectures such as RNNs, LSTMs, and other neural networks.

Main Responsibilities

  • Design and Development
    • Develop fully custom chatbot solutions with advanced conversational capabilities.
    • Implement custom NLP pipelines for text preprocessing, tokenization, stemming, and lemmatization.
    • Use Bag of Words (BoW), TF-IDF, or advanced vector representations for feature extraction.
  • NLP and Machine Learning
    • Design and train deep learning models, including RNNs, LSTMs, and other neural networks, for intent recognition and response generation.
    • Integrate libraries and tools like LangChain for managing conversation chains and Hugging Face Transformers for fine-tuning domain-specific models if required.
  • Custom Database Interaction
    • Build mechanisms for the chatbot to construct and execute SQL queries dynamically based on user queries.
    • Ensure data security and optimize query performance for quick and accurate responses.
  • Knowledge Retrieval System
    • Implement information retrieval techniques to extract relevant content from product documentation.
    • Use algorithms like Approximate Nearest Neighbor (ANN) for efficient document similarity searches.
    • Build a custom retrieval-augmented generation (RAG) pipeline to deliver precise answers using domain knowledge.
  • AI Model Optimization
    • Fine-tune models to balance accuracy, efficiency, and cost-effectiveness.
    • Train models using domain-specific datasets and incorporate reinforcement learning from user feedback.
  • Web Integration and Deployment
    • Integrate the chatbot with the web portal using modern front-end and back-end frameworks.
    • Ensure cross-platform compatibility for web and mobile responsiveness.
    • Deploy the solution on cost-efficient platforms or local servers to minimize operational costs.

Requirements

  • Extensive experience in developing chatbots and conversational AI systems from scratch.
  • Expertise in Natural Language Processing (NLP), including tokenization, text preprocessing, and vectorization techniques.
  • Strong knowledge of machine learning algorithms and frameworks (e.g., TensorFlow, PyTorch).
  • Hands-on experience with deep learning architectures such as RNNs, LSTMs, and other neural networks.
  • Proficiency with libraries and frameworks like Hugging Face Transformers, LangChain, and custom-built NLP pipelines.
  • Solid understanding of information retrieval techniques, including ANN and vector databases.
  • Proficiency in programming languages such as Python and JavaScript.
  • Experience with SQL databases and dynamic query execution.
  • Strong knowledge of web technologies (HTML, CSS, JavaScript, REST APIs).
  • Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and containerization (Docker, Kubernetes).

About Salary and Benefits

The estimated salary range for this position is $120,000 - $180,000 per year, depending on location and experience.

Benefits and Others

Mynx Softwares offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

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