
Sales Professional Needed
2 days ago
Job Opportunity:
We are seeking a sales professional to join our team. The ideal candidate will have excellent communication and persuasion skills, a customer-first approach, and the ability to thrive in a fast-paced environment.
Responsibilities:
- Handle inbound booking inquiries through calls, emails, and chats.
- Provide accurate information regarding room availability, pricing, and current promotions.
- Engage with potential guests to convert inquiries into confirmed bookings.
- Upsell hotel services and packages to enhance booking value.
- Manage booking modifications, cancellations, and special guest requests efficiently.
- Maintain detailed and accurate records of customer interactions and booking conversions.
- Collaborate closely with operations and front-office teams to ensure a seamless guest experience.
- Gather and share customer feedback to support continuous service improvement.
- Work with the sales and marketing teams to achieve targets.
Requirements:
- 1-3 years of experience in a sales, customer service, or hospitality role.
- Excellent verbal and written communication skills.
- Strong persuasion and negotiation abilities.
- Ability to multitask and effectively manage time in a dynamic environment.
- Customer-centric mindset with a commitment to delivering outstanding service.
- Familiarity with CRM systems and hotel booking platforms is preferred.
- Basic understanding of payment processing systems.
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