
Sales Hospitality Professional
1 week ago
Catering Sales Account Manager
Job Description:The primary responsibility of the Catering Sales Account Manager is to drive catering sales and manage banquet operations under the direction of the Head of Catering Sales.
They oversee the selling, planning, and execution of all food & beverage functions, conferences, and banquets while ensuring guest satisfaction, revenue growth, and cost efficiency.
Additionally, they interact with various stakeholders, including departmental managers for operational efficiency, local license agencies for event-related compliance, bookers, travel agents, corporate clients & customers, peers in competition hotels & local dignitaries, and all operational & support departments to ensure guest satisfaction.
Required Skills and Qualifications:- Bachelor's degree in Hotel Management / MBA preferred
- Strong selling & upselling ability
- Negotiation & communication skills
- Analytical & problem-solving skills
- Team handling & people management
- Relationship building & client servicing
Key Performance Indicators (KPIs):- Revenue achievement vs. budget
- Guest satisfaction & repeat business
- Cost efficiency & profitability
- Team performance & employee engagement
- Compliance with standards & policies
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