Senior Hospitality Executive

2 days ago

Ahmedabad, Gujarat, India beBeeHospitality Full time ₹ 15,00,000 - ₹ 18,10,000
Senior Hospitality Executive Job

We are seeking a seasoned hospitality professional to lead the operations of our upscale hotel. The ideal candidate will have strong leadership and organizational skills, with a proven track record in managing premium hotel properties.

This strategic role demands effective communication with government authorities and regulatory bodies, as well as operational excellence in all departments including Front Office, Housekeeping, Food & Beverage, Engineering, and Security.

  • Leadership and Operations Management

• Develop and execute business strategies aligned with the hotel's vision and financial goals.

• Establish and monitor key performance indicators (KPIs) to maintain high standards of service delivery and operational efficiency.

  • Financial Planning and Control

• Prepare and manage the annual operating budget, ensuring profitability and efficient use of resources.

• Analyse financial reports and implement corrective measures where necessary to achieve revenue and cost targets.

• Oversee procurement, vendor management, and inventory controls to minimize wastage and optimize value.

  • Guest Experience and Brand Management

• Uphold and promote high standards of guest satisfaction, service excellence, and personalized experiences.

• Monitor guest feedback, online reputation, and implement service recovery protocols where necessary.

• Ensure the property maintains brand integrity and complies with brand standards and audit requirements.

  • Human Resource Development and Engagement

• Lead recruitment, induction, and training of hotel staff in line with operational requirements and brand expectations.

• Build a high-performance culture that emphasizes teamwork, accountability, service, and continuous development.

• Implement performance management systems and ensure employee engagement and retention.

The ideal candidate should possess:

  • Bachelor's Degree or Diploma in Hotel Management or Hospitality Administration.

• Minimum of 8-10 years of progressive experience in the hospitality industry, with at least 3–4 years in a senior leadership role such as General Manager, Resident Manager, or Executive Assistant Manager.

• Prior involvement in the opening of a hotel or large-scale hospitality project is highly preferred.

The selected candidate should be able to demonstrate:

  • Strong leadership, organizational, and decision-making capabilities.

• Excellent communication, interpersonal, and negotiation skills.

• Commercially astute with sound understanding of budgeting, forecasting, and revenue management.

• High degree of integrity, professionalism, and cultural sensitivity.

• Proficient in hospitality technology platforms (PMS, POS, CRM, etc.).

• Fluency in English is mandatory; knowledge of local/regional languages is an asset.

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