Product Implementation Expert

19 hours ago

Shimoga, Karnataka, India beBeeSpecialist Full time ₹ 15,00,000 - ₹ 18,00,000
Product Specialist Role

We are seeking an experienced Product Specialist to join our team. This individual will play a crucial role in helping customers successfully implement and use our software.

  • Key Responsibilities:
  • You will manage IT-facing components of the software, provide technical support to customers, and ensure they have a smooth, productive, and secure experience.
  • Oversee and provide technical support for our software installer across various platforms, manage our licensing solution, and address antivirus issues.

About You

  • You hold a Bachelor's degree in Information Technology, Engineering, Computer Science, or a related field.
  • Relevant fields of study include Software Engineering, IT Systems, or Network Administration.
  • You have 3-5 years of experience in technical support, product management, or IT-related roles, preferably in the software or engineering industry.

Required Skills

  • Technical expertise in software installation, licensing management tools (e.g., FlexNet, Sentinel), and troubleshooting complex issues.
  • Familiarity with various operating systems (especially Linux, but also Windows) and understanding of software installation and configuration processes across platforms.
  • Knowledge of Python or similar scripting languages.

What We Offer

  • A dynamic and highly talented team of experts.
  • The opportunity to bring in your own ideas, implement them, and make them accessible to a large customer base.
  • A hybrid work policy allowing employees to report to the office 3 days per week.
  • An attractive salary and additional company benefits.

We're an Equal Opportunity Employer dedicated to creating an inclusive workplace for all.

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