Industry Verticals Development Manager

5 days ago

Vellore, Tamil Nadu, India beBeeGrowth Full time ₹ 1,00,00,000 - ₹ 2,00,00,000

Business Growth Strategist

We are seeking a Business Growth Strategist to drive business growth in specific industry verticals.

Key Responsibilities:

  • Formulate sales plans for assigned verticals by identifying potential clients and forecasting market trends.
  • Monitor sales targets at the territory level on a weekly basis and initiate corrective action as required.
  • Ensure adherence to sales budget at the territory level.
  • Identify potential business opportunities from multiple channels and develop a pursuit plan.
  • Negotiate and finalize terms with clients regarding product specifications, payment terms, and timelines.
  • Build and maintain relationships with customers to facilitate deep understanding of their needs and resolve customer queries efficiently.
  • Document customer specifications and forward them to relevant departments.
  • Liaise with operations teams to ensure order execution within predefined timelines and criteria.
  • Communicate changes in order specifications to concerned departments and customers.
  • Ensure collections from clients as per contractual agreements.
  • Dispatch goods to client sites according to delivery schedules.
  • Adhere to policies/processes to enhance response quality and minimize response time to customer queries.
  • Establish service centers or identify partner agencies to provide quick after-sales services.
  • Provide technical support to customers on after-sales issues.
  • Resolve customer complaints within predefined timelines.
  • Log and update customer interaction activities in appropriate systems.
  • Respond promptly to customer queries/issues raised during sales finalization/execution/post-execution.
  • Liaise with distributors/dealers and escalate significant issues to superiors.
  • Manage dealer-related activities such as stock booking, invoicing, and payments.
  • Provide data to marketing teams on potential expansion/diversification opportunities.
  • Discuss future plans with superiors based on reports.

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