Operations Cloud Manager

2 days ago

Vellore, Tamil Nadu, India beBeeCloud Full time ₹ 18,00,000 - ₹ 24,00,000
Cloud Support Specialist

The role of Cloud Support Engineer is to implement, manage, and support cloud deployments, systems, and services to ensure high levels of availability, redundancy, and business continuity.

You will work closely with automation tools and processes such as Azure Dev/Ops, continuous integration, and automation of infrastructure components. In this role, you will work collaboratively with our cross-functional development/analytics teams to deploy and operate our systems and help automate and streamline our IT operations processes.

  • Act as a trusted security advisor in your assigned vertical, participating in high-value customer engagement.
  • Build, deploy, and manage Virtual Machines, PaaS services such as Analytics, and automation in the Azure Cloud environment.
  • Lead and act as an SME for Azure platforms (IaaS, Intune/Autopilot, etc.) within the IT operations team.
  • Create deployment guides, Standard operating procedures, and perform Knowledge transfers to other members in the team.
Key Responsibilities:
  • Experience with performing backups (Commvault), upgrading (patching), performance tuning, monitoring, alerting, deployments, and disaster recovery within the Azure cloud environment.
  • Implement and conduct Weekly, Monthly, and Quarterly health checks for the Cloud environment and all the other integration platforms.
  • Maintain and update Cloud support policies, practices, and methodologies.
  • Responsible for resolving support tickets within the ITSM platform tool; incidents, service requests, problem tickets, and change requests.
Requirements:
  • Computer Science / Information Technology degree or diploma, or equivalent industry experience.
  • Up to 7 years of experience in Server and Cloud Administration.
  • This job also requires building a DevOps practice within the internal IT group, so industry knowledge of best practices in automation and DevOps is a must-have.

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