
Highly Skilled Cloud Operations Specialist
2 days ago
This is a key opportunity to join our organization as a highly skilled Cloud Operations L2 Support Engineer. The primary responsibility of this role is to ensure the availability, reliability, and performance of our cloud-based services and applications.
Key Responsibilities:
- Platform Reliability & Availability:
- Monitor availability and take a holistic view of system health for our cloud-based services.
- Improve the reliability and quality of the system through automation and best practices.
- Measure and optimize system performance to ensure efficient resource utilization.
- Cloud Operations & Kubernetes Management:
- Design, deploy, and manage Kubernetes clusters and related cloud infrastructure.
- Implement and maintain containerization strategies and orchestration best practices.
- Manage and troubleshoot Robin storage solutions within the Kubernetes environment.
- Incident & Problem Management:
- Collaborate on high-priority incident tickets and ensure rapid system recovery.
- Lead Problem Management efforts, including Root Cause Analysis.
- Monitoring & Alerting:
- Implement and maintain robust monitoring, logging, and alerting solutions.
- Define and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs).
- Automation & Tooling:
- Develop and implement automation scripts and tools to streamline operational tasks.
- Evaluate and integrate new tools and technologies to enhance operational efficiency.
- Deep expertise in Kubernetes: Cluster deployment, management, and troubleshooting.
- Container orchestration, Pod lifecycle, Deployments, Services, Ingress.
- Advanced networking within Kubernetes (CNI, CoreDNS, service mesh concepts).
- Security best practices in Kubernetes.
- Proficiency in Cloud Platforms: Experience with at least one major cloud provider.
- Containerization Technologies: Docker, container.
- Robin Storage: Hands-on experience with Robin.io or similar distributed persistent storage solutions.
- Infrastructure as Code (IaC): Terraform, Ansible, or similar tools.
- Scripting & Automation: Strong proficiency in Python, Go, Bash, or similar.
- Monitoring & Logging Tools: Prometheus, Grafana, ELK Stack, Splunk, Datadog, or similar.
- CI/CD Tools: Jenkins, GitLab CI/CD, Argo CD, or similar.
- Operating Systems: Linux expert-level knowledge.
- Networking Fundamentals: Deep understanding of TCP/IP, DNS, Load Balancing, Firewalls, VPNs, and advanced network concepts.
- Telecommunications Network Knowledge: Strong understanding of Radio Access Network (RAN) architecture, components, and interfaces.
- Education: Bachelor's degree in computer science, Engineering, or a related field.
- Experience: Minimum of 5-6 years of experience in a Cloud Engineering, DevOps, or SRE role.
- Problem-Solving: Exceptional analytical and problem-solving skills.
- Communication: Excellent verbal and written communication skills.
- Proactive Mindset: Ability to anticipate issues, identify risks, and propose preventative solutions.
- Incident Response: Proven experience in responding to and resolving critical production incidents.
- Continuous Improvement: A strong desire to learn, adapt, and drive continuous improvement in processes and systems.
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