Field Sales Representative

4 weeks ago


Thiruvananthapuram, Kerala, India Rentokil Initial Full time

About Rentokil Initial

Rentokil Initial is a leading provider of pest control services in India. With a strong presence across 300 locations, we aim to set new standards for customer service.

About the Role:

  • The successful candidate will be responsible for identifying, sourcing, and securing both long-term and short-term pest control and prevention business opportunities.
  • They will work closely with the internal team and external stakeholders to achieve sales targets and provide excellent customer service.

Key Responsibilities:

Business Development (Sales)

  • Develop new business opportunities and upsell existing customers.
  • Ensure all sales KPIs are achieved month-on-month.
  • Identify and follow up with prospective customers and respond to enquiry calls within a specific time period.
  • Maximise conversion of enquiries into orders.
  • Ensure renewals are in line with company expectations.

Customer Service

  • Provide excellent customer service and ensure the quality of service delivery.
  • Maintain good liaison with customers and prepare reports for submission.
  • Attend to complaints and participate in logically concluding them with the operations and back office team.

Requirements

  • Good interpersonal and networking skills.
  • Ability to communicate effectively and negotiate with clients.
  • Ability to achieve targets and work towards sales growth.

Competencies (Skills essential to the role):

  • Computer skills and ability to use sales software.
  • Ability to work in a fast-paced environment and meet deadlines.

Educational Qualification / Other Requirement:

  • Any graduate with a minimum of 2 years of sales experience in direct sales.
  • Preferable experience in home product or home service business.

Role Type / Key working relationships:

  • Field Sales - Individual Contributor Role.
  • External team - Customers and customer representatives.

Benefits

What can you expect from Rentokil Initial?

  • We believe in our people and provide opportunities for growth and development.
  • We value our employees and provide a safe and inclusive work environment.
  • We are committed to innovation and continuous improvement.

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