Strategic Procurement and Customer Experience Specialist

2 weeks ago


Gurgaon, Haryana, India beBeeDiversity Full time ₹ 12,19,840 - ₹ 15,12,400

Procurement and Customer Experience Manager

As a key member of our team, you will play a crucial role in managing procurement operations and customer experience for a support unit and global network business.

  • Manage procurement processes, including purchasing orders, invoices, and high-aging pending cases
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Work with stakeholders to ensure deliverables are met within timelines
  • Collaborate with vendors to achieve mutual goals
  • Ensure compliance with policies and internal controls
  • Contribute to standardization and continuous improvement initiatives

We value diversity, equity, and inclusion. Our benefits package includes competitive base salaries, bonus incentives, comprehensive benefits, flexible working models, and career development opportunities.

Required Skills and Qualifications:
  • Proven experience in procurement and customer experience management
  • Strong analytical and problem-solving skills
  • Effective communication and interpersonal skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive salary and bonus incentives
  • Comprehensive benefits package
  • Flexible working models
  • Opportunities for career growth and development


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