Technical Integrations Product Manager

3 weeks ago

Delhi, Delhi, India Swym Full time
Job Description

At Swym, we are on a mission to revolutionize the retail industry by providing a seamless omni-channel experience for customers. As a Product Manager for Technical Integrations, you will play a crucial role in shaping the future of our SaaS platform.

Key Responsibilities
  • Develop and implement the vision, strategy, and roadmap for our integrations product line, ensuring it aligns with company goals and customer requirements.
  • Partner with engineering teams to oversee feature development from ideation to release, breaking down complex challenges into actionable steps.
  • Create and update technical documentation, including API specifications and use-case scenarios, to ensure internal teams are well-informed about integration capabilities and usage.
  • Collaborate with other Swym teams to launch new integrations once they are ready and effectively communicate their value to all stakeholders.
  • Engage with external partners to ensure our API and integration solutions meet their needs and facilitate smooth integration, particularly with accounting and ERP systems.
  • Gather customer insights through market research, user feedback, analytics, and competitor analysis, and translate these findings into product requirements and prioritize them based on business impact.
Requirements
  • 3+ years of Product Management experience, at least some of it working on a Platform offering, or on Technology Integrations.
  • Strong opinions on the future of commerce and appreciation for the challenges that retail brands face today and into the future.
  • A passion for building a world-class product, combined with the ability to think big.
  • Prior experience in a Developer role, with familiarity with reading/writing code, authoring APIs/API specs, and enabling software interoperability.
  • At least some awareness of platforms like Shopify, Magento, Klaviyo, Yotpo, Hubspot, Netcore, etc.
  • Demonstrated ability to successfully take products from concept through launch and drive customer adoption and growth once launched.
  • Outstanding communication skills, both oral and written, and a natural ability to inspire and influence your co-workers.
  • A deep desire to drive Impact and make a difference in the retail industry.
What We Offer
  • Remote work with flexibility and freedom.
  • Competitive compensation and stock options.
  • 20 days of PTO, 10 sick days, 12 wellness leaves, and 10 fixed holidays.
  • Health and fitness benefits, including fitness classes for your well-being.
  • Employee Wellness and Assistance Program, with professional counseling services.

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