
Business Development Manager
1 day ago
About MetaMorph:
MetaMorph is a 360° HR Advisory firm dedicated to helping startups scale and grow. With over 220 successful partnerships, we provide innovative solutions for business evolution.
About Our Client:
A fast-growing women's ethnic wear brand with a strong online presence and 15–20 exclusive stores across India. This affordable premium brand caters to millennial and Gen Z consumers with trendy ethnic-fusion styles.
Job Description:
The Head of Retail Operations will lead the retail business, driving performance, profitability, and growth. Responsibilities include leading franchise operations, identifying new store locations, ensuring operational excellence, and building a high-performing retail team.
Key Areas of Responsibility:
- Franchise & Store Expansion
- Identify potential properties/locations for new stores
- Manage franchise operations and negotiate property lease agreements
- Retail Operations Management
- Oversee day-to-day retail operations across all stores
- Implement operational policies and monitor store performance
- Team Leadership
- Lead and manage regional/store managers and retail teams
- Foster a customer-centric culture across retail outlets
- Market Analysis & Strategy
- Conduct market research and develop retail expansion strategies
- Monitor competitor activities and suggest innovative solutions
- Financial & Performance Management
- Drive revenue growth and cost optimization
- Prepare and present business performance reports
Requirements:
Qualifications & Skills:
- Bachelor's or Master's degree in Business Administration, Retail Management, or related field
- 8+ years of experience in retail operations, with at least 5 years in a leadership role
- Strong background in franchise management and property acquisition
- Proven ability in team handling, business expansion, and operational excellence
Preferred Skills:
- Expertise in franchise and company-owned retail models
- Strong understanding of retail market trends and customer behavior
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