Student Success Strategist

4 days ago


Mysore, Karnataka, India University Of The People Full time

**Program Advising Manager**

We are seeking an experienced Program Advising Manager to join our team at the University of the People. This role offers a unique opportunity to make a meaningful impact on the lives of students worldwide by providing exceptional support services and driving academic success.

About the Job**

The Program Advising Manager will be responsible for leading a large team of advisors, evaluating their performance, and driving improvements in service quality, goal achievement, and process efficiency. The ideal candidate will have a proven track record of success in managing high-performing teams, driving business growth, and improving customer satisfaction.

Key Responsibilities:**

  • Develop and implement strategic plans to achieve team objectives and improve student outcomes
  • Lead and manage a high-performing team of advisors, providing coaching, mentoring, and development opportunities
  • Collaborate with cross-functional teams to drive business growth, improve processes, and enhance the student experience
  • Monitor and analyze key performance indicators (KPIs) to inform decision-making and drive continuous improvement
  • Foster a culture of innovation, creativity, and continuous learning and improvement within the team

Requirements:**

  • Minimum education: Bachelor's degree
  • Fluent English level
  • Minimum 3 years' experience as a manager
  • Working knowledge of industry trends and metrics
  • Experience in a Global online Edtech startup is a big advantage


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