
Benefits Experience Strategist
2 days ago
We are seeking a highly collaborative and strategic Product Owner to lead the development of digital benefits experiences for enterprise clients across healthcare, insurance, and HR tech.
This role is critical in shaping the future of employee benefits administration, ensuring compliance with regulations such as HIPAA, HITECH, ISO 27001, ISO 27701, and state-specific laws.
The ideal candidate will have deep domain expertise in US-based employee benefits, including healthcare medical, dental, vision, welfare benefits, life plans, and fringe benefit administration.
Key Responsibilities:
- Own the product vision and roadmap for healthcare benefits medical, dental, vision, welfare plans, life insurance, and fringe benefit platforms across SaaS and cloud-based solutions.
- Collaborate with stakeholders HR, Payroll, Compliance, Carriers to gather, refine, and prioritize business requirements for benefits enrollment eligibility account management, and claims processing.
- Lead the creation and maintenance of user stories acceptance criteria, and product specifications for complex benefits workflows open enrollment carrier integrations EDI 843, HSA/FSA/HRA management.
- Partner with engineering and QA teams to ensure high-quality secure, and compliant delivery of benefits features adhering to standards like HIPAA HITECH ISO 27001 ISO 27701 21CFR 312.70, and state-specific laws e.g., Massachusetts Chapter 93H.
- Drive automation and process optimization in benefits administration automated onboarding validation frameworks test harnesses to reduce manual effort and accelerate time-to-market.
- Champion end-to-end user experience across employee portals admin dashboards, and carrier integrations ensuring intuitive accessible, and inclusive design.
- Work closely with Sales Delivery, and Client Success teams to ensure product-market fit smooth onboarding, and post-launch adoption.
- Leverage data and feedback to continuously improve product performance usability, and ROI for enterprise clients.
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