
Chief Human Capital Strategist
2 weeks ago
We are seeking an experienced leader to spearhead our Talent and Capability strategy.
Job Overview
The ideal candidate will design, develop, and implement a comprehensive talent acquisition and development program that includes sourcing from adjacent industries, fast-tracking certification and client readiness, embedding AI-enabled training, and ensuring a sustainable retention pipeline.
Key Responsibilities:
Talent Acquisition & Workforce Planning:
• Build quarterly intake pipelines, source from adjacent industries, forecast workforce needs, and manage attrition/replenishment.
Training, Certification & Capability Development:
• Create a customized talent academy with certification programs, AI-assisted modules, CRM training, and on-the-job coaching.
Performance Management & Retention:
• Implement 30-60-90-180 day evaluations, variable payout structures, and maintain high employee retention rates.
Leadership & Strategic Impact:
• Partner with senior leadership, establish key performance indicators, mentor HR teams, and integrate AI into HR practices.
Ideal Candidate Profile
Candidate Requirements:
• 15–20+ years of experience in HR leadership roles, preferably in IT Services, BPO, BFSI, or other high-volume talent industries.
• Proven success in academy-style training and certification models.
• Experience in AI/tech-enabled HR practices and CRM adoption.
• Metrics-driven, entrepreneurial, and capable of building frameworks from scratch.
SUCCESS METRICS:
• Achieve 200 certified, client-ready hires net of attrition.
• Establish the talent academy with AI-enabled learning and CRM training.
• Maintain high employee retention rates.
• Document playbooks for sourcing, training, retention, replenishment.
• Develop a clear scale roadmap towards 500 hires by Year 4.
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