ESG Solutions Specialist

2 weeks ago

Bengaluru, Karnataka, India beBeeESG Full time ₹ 15,00,000 - ₹ 21,00,000
About the Job Opportunity

We are seeking a highly skilled professional to support the delivery and execution of ESG SaaS-based solutions. The ideal candidate will possess strong technical and project management capabilities, along with a deep understanding of ESG frameworks and sustainability principles.

Main Responsibilities
  • Manage end-to-end delivery of ESG SaaS products and services, ensuring exceptional client satisfaction and timely completion
  • Act as a liaison between clients and internal stakeholders including product, technical, and support teams to ensure seamless service delivery, client onboarding, and ongoing support
  • Lead training sessions for junior resources and conduct product demonstrations
  • Monitor project schedules, key milestones, and service timelines to guarantee alignment with business objectives
  • Track and report key performance indicators (KPIs), service level agreements (SLAs), and delivery metrics
  • Drive service quality by identifying gaps, implementing process improvements, and resolving issues in a proactive manner
  • Coordinate with clients and internal teams to facilitate smooth and timely onboarding, contributing to revenue growth
  • Support post-onboarding client queries, working closely with Product, Support, and Account Management teams
  • Contribute to product enhancement efforts based on client feedback and business requirements
  • Provide operational support to cross-functional teams including Research, Product, and Delivery
  • Assist in the creation of client proposals and responses to Requests for Proposals (RFPs)
Key Skills and Qualifications
  • Strong technical skills with experience in ESG SaaS-based solutions
  • Excellent project management and leadership abilities
  • Deep understanding of ESG frameworks and sustainability principles
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Benefits of Working with Us

We offer a dynamic and supportive work environment that fosters growth and development. Our team is committed to delivering exceptional results and making a positive impact on our clients' businesses.

What We're Looking For

We're looking for a highly motivated and experienced professional who can take on this challenging role and contribute to our team's success.

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