Service Desk Specialist

1 day ago


Gurgaon, Haryana, India beBeeSupport Full time US$ 60,000 - US$ 1,20,000

Job Description: We are seeking a highly skilled and experienced Application Tech Support Practitioner to provide exceptional voice-based service desk support and manage service desk operations.

">
  • Client interfacing, issue resolution, and ensuring top-tier system performance
  • Manage daily service desk operations for high system performance and availability
  • Utilize problem-solving skills and product knowledge to identify and implement effective solutions
  • Maintain strong and professional communication with clients, ensuring ongoing satisfaction
  • Interpret technical issues and propose resolutions based on service desk best practices

Professional and Technical Skills:

  • Must have experience in service desk voice support and service desk management
  • Knowledge of ITIL framework and best practices is preferred
  • Familiarity with ticketing systems such as ServiceNow or Remedy
  • Strong verbal and written communication skills
  • Ability to multitask and prioritize in a fast-paced support environment
  • Basic understanding of cloud technologies is a plus

  • Service Desk Expert

    2 weeks ago


    Gurgaon, Haryana, India beBeeSpecialist Full time ₹ 18,00,000 - ₹ 30,00,000

    Job Description:We are seeking a highly skilled Service Desk Specialist to provide top-notch support to our clients across various industries.In this role, you will be responsible for delivering exceptional service and working closely with our clients to understand their needs and provide tailored solutions.


  • Gurgaon, Haryana, India beBeeApplication Full time US$ 60,000 - US$ 1,20,000

    Job DescriptionWe are seeking a skilled Application Support Specialist to provide voice-based service desk support and manage daily service desk operations.The ideal candidate will have strong IT operations knowledge and excellent communication skills to ensure top-tier system performance and client satisfaction.


  • Gurgaon, Haryana, India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Title: IT Service Desk AdministratorJob Description:We are seeking an experienced and skilled IT Service Desk Administrator to join our team. As an IT Service Desk Administrator, you will be responsible for providing exceptional customer service and support to our clients.You will work closely with our technical teams to resolve technical issues and...


  • Gurgaon, Haryana, India Ahead Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. AtAHEAD, we prioritize creating a culture of belonging,where all perspectives and voices are represented, valued, respected, and heard. We...


  • Gurgaon, Haryana, India Thoughtsol Infotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Designation: Service Desk ExecutiveLocation: GurugramExperience: Minimum 2 yearsKey Responsibilities :1. Service Desk and IT SupportResponsible for logging IT issues via phone, email, chat, and web portal.Log, track, and resolve incidents using ManageEngine and ADX tools.Assign tasks to engineers and ensure timely closure.Ensure HP warranty and AMC support...


  • Gurgaon, Haryana, India beBeeAdministrative Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Title: Front Desk Support SpecialistJob Description:We are seeking a highly organized and friendly individual to provide exceptional front-desk support to our team. The ideal candidate will be able to manage multiple tasks simultaneously, prioritize effectively, and work in a fast-paced environment.Key Responsibilities:Provide professional and courteous...


  • Gurgaon, Haryana, India SHL Full time

    Say yes to a better tomorrow SHL People Science People Answers Do you want to unlock the future of Global Service Delivery If you re service desk professional with a passion for innovation and a track record of driving operational excellence we have a unique opportunity for you Join our team at SHL as Global Service Desk Engineer and be part of a...


  • Gurgaon, Haryana, India Axa XL Full time

    Job DescriptionRole & responsibilities- Contribute to and promote a culture of outstanding service while delivering an excellent colleague experience across all areas of IT engagement.- Act as a point of contact for colleague issues through phone, chat, email, and portal, providing exceptional service in all colleague interactions.- Supply first-line IT...


  • Gurgaon, Haryana, India axa xl Full time

    Service Desk AnalystGurgaon Haryana IndiaResponsible for delivering high-quality service that improves the overall colleague experience Provide support for IT-related incidents and requests ensuring agreed Service Levels are met colleague expectations are managed and key targets are achieved Contribute to the continual improvement of service delivery...

  • Service Desk Lead

    1 week ago


    Gurgaon, Haryana, India beBeeInfrastructure Full time ₹ 1,50,00,000 - ₹ 2,50,00,000

    Job Title: Service Desk Lead & Infrastructure ManagerThe role of the Service Desk Lead and Infrastructure Manager is to oversee the end-to-end 24x7 ServiceDesk portfolio, supporting multiple accounts and applications.This position requires exceptional stakeholder management skills, as well as the ability to build and maintain strong client relationships at a...