IT Service Desk Role

24 hours ago

Gurgaon, Haryana, India beBeeService Full time ₹ 9,00,000 - ₹ 12,00,000

Job Title: IT Service Desk Administrator

Job Description:

We are seeking an experienced and skilled IT Service Desk Administrator to join our team. As an IT Service Desk Administrator, you will be responsible for providing exceptional customer service and support to our clients.

You will work closely with our technical teams to resolve technical issues and provide solutions to our clients.

Required Skills and Qualifications:

To be successful in this role, you will need to have the following skills and qualifications:

  • Technical knowledge of desktop applications and operating systems
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic troubleshooting skills and ability to resolve technical issues
  • Knowledge of backup and recovery procedures

Benefits:

As an IT Service Desk Administrator, you will receive the following benefits:

  • Opportunity to work with a dynamic team
  • Professional development opportunities
  • Competitive salary and benefits package

Others:

Additional responsibilities of this role include:

  • Providing technical support to clients via phone, email, and chat
  • Recording and tracking client interactions
  • Resolving technical issues and providing solutions to clients

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